Technology

Boost Your Growth with

World-Class Solutions

Expedite your business growth with a new level of success by leveraging expert, world-class talent and innovative strategies that place you ahead of your competition.

hero mobile

Transforming the tech industry

with expert guidance

Industries Image

Elevating business success with outsourced support

Build brand loyalty and ensure swing industry with expert support teams designed to integrate seamlessly iuccess for your business in this gronto your business.


What we do

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Customer Service

  • Chat/Email
  • Phone
  • In-app
  • Text
  • Social Media
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Back Office Support

  • Billing Management
  • Inbound Sales
  • Lead Generation and Qualification
  • AI Services
  • Data Annotation
  • Social Media Management
  • Graphic Design
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Technical Support

  • Troubleshooting Solutions
  • Digital & Voice Tech Support
  • Security Helpdesk
  • Remote Support Services
  • Quality Assurance
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Content Moderation

  • Community Management

The outsourcing advantage

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Access to
 Specialized Skills

Tap into a vast global talent pool, accessing specialized expertise that empowers your company to tackle intricate project requirements with precision and efficiency.

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Focus on Core Activities

Streamline your resources and focus more effectively on key activities like innovative research, advanced development, and broad market expansion.

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Access to Innovation

Open doors to a dynamic exchange of knowledge and collaboration and fuel innovation, propelling you towards the forefront of technological advancement.

Don’t take our word for it

Flux Footwear logo
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“I just can’t find another BPO of the same quality, of the same customer care, not just for our end customer, but also for me as a client, giving me that higher level of service. Horatio is really not like other BPO that you talk to. They can be as hands on or hands off as the client wants. I think that kind of flexibility and customization is really, really rare when it comes to BPOs”

Annie PhanHead of CX - Flux Footwear
SEATED logo
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“Horatio is really good at developing a culture around your company. They focus on the people, and every day they’re showing up motivated and excited to work with you. Horatio as an extension of your team is the best way to achieve success."

Justin SundheimerSVP of Operations - SEATED
Dr. Squatch logo
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“I think what sets Horatio apart is the culture. The closeness that we have with the team is really unique. Horatio is very flexible and they really cater to each company's needs no matter how different they are, which creates a amazing level of understanding between both teams.”

Roma YumulCX Manager - Dr. Squatch
Classwallet logo
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“The best part about working with Horatio is that they’re not just a vendor. They focus on being a strategic partner in every aspect of your business; the future of BPOs. Long gone are the days where contact centers are cost centers. Horatio turns a contact center into a profit center.”

Jarvous FreemanVice President of Operations - Classwallet
Spot & Tango logo
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“Doubling in size multiple times over the course of the year is amazing.They’ve always been really incredible and able to rise to the occasion and scale up the team very, very quickly. We’ve been able to maintain extremely high quality and match our internal team with CSAT scores well into the 90s consistently.”

Julia AlexanderVice President of Operations - Spot & Tango
Fresh Clean Threads logo
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“I can always count on our horatio  team to raise issues that they’re seeing with our customers. They’re always sharing their ideas and insights with us so we can partner together to find the best solutions. If you’re looking for a partner who will work with you to find the best way towards exceptional customer experience , Horatio is the way to go.”

Sydney Chestler & Sarah DorseyCustomer Experience Senior Manager & Customer Service Lead - Fresh Clean Threads
Let's talk