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Join us and our friends at Goodkind as Justin Rotman and Hire Horatio CX CEO Jose Herrera share how Goodkind and Horatio are working together to power industry leading sales and retention campaigns with video messaging.
Hire Horatio CX CEO Jose Herrera and Samuel Krut CRO of RedRoute, discuss how to obtain and leverage the right AI tools to boost customer experience and gain a competitive advantage
This blog will explore moderation strategies necessary to navigate the complexities of online interactions, ensuring your digital space remains positive, credible, and profitable.
In this blog, we delve into the significance of outsourcing for business optimization, highlighting its role in driving efficiency and growth, with insights on the $350 billion global BPO market.
In this blog post, we’ll delve into the added value that outsourcing compliance measures offers for the banking sector.
In this blog post, we’ll review all the basics of trust and safety.
In this blog, we explore the challenges of BPO recruitment and provide strategies for successful talent acquisition to meet client requirements and adapt to the industry's unique culture.
the latest trends and developments in
outsourcing 
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