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Chatbot vs live chat: Meaning, differences & uses

Chatbot vs live chat: Let’s review their meanings, similarities, differences, and pros & cons, to help you determine which one is best for your business.

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How can you improve your customer retention strategy?

Your customer retention strategy will define whether your customers will become loyal or not. Read our guide to understand how to implement a great strategy.

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Choose an outsourcing solution that boosts your efficiency, fuels company growth with top-notch performance, and scales your business with high conversion rates. All at lower costs. Hire Horatio for quality results at a better value—80% ROI increase and save 50% compared to in-house teams.

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