They faced increasing challenges as its user base grew rapidly among school districts and state programs. The complexities of managing high transaction volumes, processing reimbursements, and ensuring compliance with strict federal and state funding regulations led to delays and inefficiencies. 

Educators and administrators struggled with manual processes that were time-consuming, error-prone, and challenging to scale.

To address these pain points, the client needed a robust solution to handle the growing demand while maintaining its commitment to seamless financial management.

Horatio implemented AI-driven automation for transactions and compliance, launched a user-friendly dashboard with a mobile app for real-time expense management, and expanded support teams to ensure seamless onboarding and ongoing assistance.

Horatio transformed how processes so that what used to take weeks now takes days, and teachers couldn’t be happier with the streamlined process. It’s truly a game-changer. These improvements fostered a stronger relationship with customers, increased user engagement, and positioned the client as a leader in streamlining financial management for educational institutions.